• Bakers rocking it
  • Designers rocking it
  • Florists rocking it
  • Willow Private Finance
  • Greengrocers rocking it
  • Joiners rocking it
  • Retailers rocking it
  • Wine specialists rocking it
FIND A ROCKER

Weekly Notes from Enterprise Rockers

You got the love - customer service at its best   Fiona Crawford

Earlier this year, my business, Helter Skelter, was voted Britain's Friendliest Business by our customers. The comments from customers were quite moving, and showed that we had touched them and given them far more than a place to play and eat. We have developed our own philosophy in customer service and have an ethos that all our staff buy into - respect, kindness and empathy. We talk about 'giving the love' - and we work very hard to deliver this.

To us its commonsense, it's how we want to be treated, and it also makes working at our business a pleasure. How do you 'give the love' to your customers?

Special offers and downloads

Sign up to our free MicroBizMatters monthly newsletter

Sign up for your copy of MicroBizMatters monthly - a fab and free newsletter jam packed with news, articles, events and much more by and for micro business. Simply enter your email address in the box below to start receiving your copy.

ProBeat from Rockers

Professional micro business friendly support, including business information, legal templates, and face to face help - just when you need it.